Free Delivery

We offer Free Delivery to ALL European countries and the United Kingdom

International delivery also available for a little extra! – your country is not on the list? Please contact us! We will definitely work it out 

Deliveries will be made with the following options:

Deliveries to the UK: Will be done locally through UK Royal Mail, using the 2nd Class Signed For service – this delivery normally takes 4-6 working days (yes, free of charge!).

Deliveries EU countries: Will be done through UK Royal Mail, using the International tracked and signed service – this delivery normally takes 7-8 working days (yes, free of charge!)

International Tracked & Signed through the UK Royal Mail - this delivery normally takes 8-12 working days (depending on the country). International deliveries go under the standard 2kg parcel, so the shipping price for 1, 2 or 3 pairs of Chocolaticas is the same! 

Is your country not on our country shipping list? Please contact us! We can definitely find the way!

Please note that our definition of Working Days is all days, from Mon-Friday, excluding Saturdays, Sundays and bank holidays and that delivery times are not guaranteed.

Please ensure you provide with a complete and valid delivery address. We do not except responsibility for delays due to a cause beyond our control. If you do not receive the products ordered by you within 30 days of the date on which you ordered them, we will have no liability to you unless you notify us of the problem in writing at our contact address within 30 days of the date on which you ordered the products.

IMPORTANT:

If you wish to exchange your item(s), you can do so at your expenses (please use traceable or signed for services as you are responsible for the item(s) until we receive them!). We will accept your item(s) back if they are unworn/ unwashed, with it's original tags and packaging and in fully re-sellable conditions. And once we received your item(s) back, we will invoice you the shipping amount that corresponds to your country to re-send the new item(s), and once paid, we will re-send them within 3 working days.

Locations:

- Basel, Switzerland

- London, UK

Email: ukinkalla@gmail.com

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