Deliveries

We offer deliveries to ALL European countries. However, each country has it's own shipping rate, that will be shown in the shopping cart.

International delivery also available! – your country is not on the list? Please contact us! We will definitely work it out 

Deliveries will be made with the following options:

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Deliveries within the EU: Will be done through PostNL, using the standard service with tracking - for up to 20kg!, so the shipping price for 1, 2 or 3 pairs of Chocolaticas will be the same!

This delivery can take from 2 to 7 working days, depending on the destination country (this will also be shown in the shopping cart and checkout pages).

International Tracked & Signed through the PostNL - this deliveries normally takes 8-12 working days (depending on the country). International deliveries go under the standard 2kg parcel, so the shipping price for 1, 2 or 3 pairs of Chocolaticas will be the same! 

Please note that all our orders are dispatched from The Netherlands, therefore orders to any other region outside the EU will be subject to customs at the recipients country.

Is your country not on our country shipping list? Please contact us! We can definitely find the way!

Please note that our definition of Working Days is all days, from Mon-Friday, excluding Saturdays, Sundays and bank holidays and that delivery times are not guaranteed.

Please ensure you provide with a complete and valid delivery address. We do not except responsibility for delays due to a cause beyond our control. If you do not receive the products ordered by you within 30 days of the date on which you ordered them, we will have no liability to you unless you notify us of the problem in writing at our contact address within 30 days of the date on which you ordered the products.

IMPORTANT:

If you wish to exchange your item(s), you can do so at your expenses (please use traceable or signed for services as you are responsible for the item(s) until we receive them!). We will accept your item(s) back if they are unworn/ unwashed, with it's original tags and packaging and in fully re-sellable conditions. And once we received your item(s) back, we will invoice you the shipping amount that corresponds to your country to re-send the new item(s), and once paid, we will re-send them within 3 working days.